About

FAQ

• Where is the store based?

  Kansas City, MO

• What if my item arrives damaged?

  If your item arrived damaged, please send photos within 14 days of delivery to [email protected]. We cannot guarantee that we can replace the damaged item, but we will try!

• Do you accept orders placed outside of the US?

  We do not accept international orders at this time, but we are working on it!

• How long will it take to receive my order?

  Your order will be processed and posted within 3 business days. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
  
  Please note that there may be significant delays in shipment due to COVID-19! This is outside of our control.

• Do you do commissions?

  Absolutely! For commission work, please email Megan at her freelance email, [email protected]

• I love your (insert work here), why are there no prints of it?

  While I cannot guarantee all of my work will make the print cut, I do keep my eyes and ears open to demand for a particular piece. Let me know via the contact page!

• What does giclée mean? Are these prints archival?

  All art prints sold are professionally printed using a high-quality inkjet printer on acid-free archival paper. This means that when treated properly and kept out of direct sunlight, heat, and humidity, the quality of the print will not deteriorate over a lifetime.
  
  We strive to produce the highest quality prints possible. If you find your print is damaged or defective, please refer to the above for exchange information.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.